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Frequently Asked Questions

My roofer said that my roof cannot be repaired, is that true?
Will you hurt my roof by walking on it and doing a repair?
What about curled shakes?
What is the Annual Maintenance Program?

My roofer said that my roof cannot be repaired, is that true?

Most roofs can be repaired, your roofer is politely telling you that they don’t do repairs; therefore, you need a new roof.

Will you hurt my roof by walking on it and doing a repair?

Repairing a wood shake roof requires special training on removal and installation of shakes. Most contractors have never repaired a roof, so their theory that if you repair a shake roof you will damage it more is inaccurate. The professionals in the industry will refer you to someone who specializes in this field.

What about curled shakes?

Typically when we do a repair, we do not replace curled shakes. We like to take care of function issues first and curled shakes are basically cosmetic. We will usually replace some curled if the curled are also broken, or eroded, or split, or loose, or if the homeowner specifically requests having some curled replaced. Usually, curled shakes are replaced at the request of the homeowner to make the roof look better for inspections, open houses, etc.